Certified Retail First Level Manager Program
The Scholars Advantage:
- All Scholars Facilitators possess a B. Ed. and are experienced in dealing with adult clientele. Instructors are friendly and flexible to accommodate a broad range of student capabilities.
- Scholars has “scholarized” this program to ensure that each student’s needs are addressed within the timelines provided and to ensure student success. Instructors do so by regularly consulting the Personalized Program Planner to ensure that students stay on track with timelines. This process also ensures that all students are prepared for both workplace and educational environments.
- This program is also available in French.
- This program includes the Introduction to Computers Program, the Job Search Training Program and the SafeAbility- Health & Safety Awareness Training Workshop.
- Scholars will provide you monthly reports and a final report within
two days of program completion.
Program Prerequisite:
Students require Grade 8 equivalency in reading and writing and a basic competency with computers. Students must also be bondable and should have prior retail experience.
Program Duration:
14 weeks @ 3 hours/day or 42 hours + exam outside of class and up to one year of On-the-Job experience (determined by CRI)
Methodology:
Students work independently through the First Level Manager (FLM) Workbooks while a qualified instructor provides guidance as required by the individual student. Upon successful completion of the FLM Workbooks, students proceed to the Introduction to Computers Program, the JSTP Program and the SafeAbility- Health & Safety Awareness Training Workshop.
Upon completion of the in-class component, students complete up to one year of on-the-job experience.
Students also complete the multiple choice exam online. This exam is scored by an independent agency – Assessment Strategy Inc. The Performance Interview is also conducted by an independent agency – Corporate Research Group.
Program Resources (Included in the cost of programming):
- Certified First Level Manager Workbooks
- Introduction to Computers Workbook
- Job Search Workbook
- SafeAbility Workbook
- Daytimer
Price:
Please contact your local Scholars Employment Centre for information.

